Privacy Policy

Last Updated: September 9, 2026

This Privacy Policy describes how San Dog Scrubs (“San Dog Scrubs,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information in connection with our premium exterior property cleaning services for real estate professionals and property owners in San Diego, California. By engaging our services or using our website (the “Site”), you agree to the practices described in this Privacy Policy.

Last updated: [Insert Date]

1. Information We Collect

We collect information necessary to provide our services at a professional and secure standard. The types of information we may collect include:

Contact information: Name, business name, title, email address, telephone number, and mailing or billing address.
Property information: Property address, access details, preferred service instructions, photos or videos of property exteriors, and related notes necessary to deliver our services.
Account and communication information: Information you provide when you contact us, request a quote, schedule services, complete forms on our Site, or communicate with us by email, phone, or other channels.
Payment information: Payment card details or bank information processed through our trusted payment providers. We do not store full payment card numbers on our internal systems.
Website usage and technical data: IP address, browser type, device identifiers, pages viewed, time and date of visits, and other analytics data collected through cookies and similar technologies.
Professional information (for real estate professionals): Brokerage affiliation, license number (if provided), and professional contact details.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service delivery: To schedule, coordinate, and perform exterior property cleaning services, including communicating with you and authorized representatives about service details, timing, and access.
Client relationship management: To manage client accounts, respond to inquiries, provide estimates, issue invoices, and maintain ongoing professional relationships.
Quality assurance and improvement: To monitor service quality, analyze trends, improve our offerings, and develop new services tailored to the needs of high-end property owners and real estate professionals.
Security and access management: To verify identity, coordinate secure access to properties, and protect against unauthorized access, fraud, or misuse of our services.
Marketing and communications: To send you service updates, appointment reminders, and carefully considered marketing communications, where permitted by law. You may opt out of non-essential marketing at any time.
Legal and compliance: To meet legal, regulatory, tax, and accounting obligations, and to protect our rights, property, and safety, as well as that of our clients and partners.

3. Data Sharing and Third Parties

We do not sell your personal information. We may share your information with carefully selected third parties only as necessary and appropriate for the purposes described in this Privacy Policy:

Service providers: Third-party vendors who assist with payment processing, scheduling, communications, analytics, IT support, and other operational functions. These providers are contractually obligated to protect your information and use it only as instructed.
Professional partners: With your authorization, we may coordinate with real estate agents, property managers, or other authorized representatives to facilitate services for a given property.
Legal and compliance recipients: Law enforcement, regulators, courts, or other third parties when required by law, legal process, or to protect our rights, safety, or property, or that of our clients.
Business transfers: In connection with a merger, sale, restructuring, or other business transaction involving all or part of our business, where permitted by law and subject to appropriate confidentiality protections.

When we share personal information with third parties, we take reasonable steps to ensure that appropriate privacy and security safeguards are in place.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to provide a streamlined, high-quality experience and to better understand how visitors use our services. Cookies are small text files that are placed on your device when you visit a website.

Essential cookies: Necessary for the operation of our Site, enabling core functions such as page navigation and secure areas.
Performance and analytics cookies: Help us understand how visitors interact with our Site so we can refine our digital experience and offerings.
Functional cookies: Remember your preferences to provide a more personalized experience.

You can control cookies through your browser settings and, in some cases, through dedicated cookie management tools. Please note that disabling certain cookies may affect the functionality or performance of our Site.

5. Data Security

We recognize that many of the properties we service are high-value and require a heightened standard of care. We implement reasonable and appropriate technical, administrative, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Limiting access to personal and property information to personnel and service providers who need it to perform their duties.
Using secure systems and encrypted connections where appropriate for data in transit and at rest.
Maintaining internal policies and training regarding data handling, confidentiality, and security.
Regularly reviewing our security measures to adapt to evolving risks.

While we strive to protect your information, no method of transmission or storage can be guaranteed to be 100% secure. We cannot promise absolute security, but we are committed to maintaining robust safeguards consistent with a premium service standard.

6. Client Confidentiality and Property Access

Given the nature of our work and the caliber of properties we service, client confidentiality is central to our operations. We treat details related to your identity, your clients, your listings, and your properties with strict discretion.

Access instructions, gate codes, alarm details, and any other sensitive property-related information are stored and used only to perform scheduled services.
We do not disclose property access information to any party other than authorized personnel and service providers with a legitimate need to know, and only under appropriate confidentiality obligations.
Any photos or videos taken of properties for service documentation, quality control, or marketing are handled with care and, where used for marketing, will be used only in a manner consistent with our professional standards and any applicable consents.
We understand and respect the privacy expectations of high-net-worth individuals and elite property owners, and we operate accordingly.

7. Your Rights and Choices

Depending on where you reside, you may have certain rights regarding your personal information, subject to applicable law.

California Privacy Rights (CCPA and CPRA)

If you are a California resident, the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), may grant you the following rights with respect to personal information we have collected about you, subject to certain limitations:

Right to know: The right to request that we disclose the categories and specific pieces of personal information we have collected, the sources of that information, the business or commercial purposes for collection, and the categories of third parties with whom we share it.
Right to delete: The right to request deletion of personal information we have collected from you, subject to legal or operational exceptions.
Right to correct: The right to request correction of inaccurate personal information we hold about you.
Right to opt out of sale or sharing: We do not sell your personal information. If our practices change, we will update this Privacy Policy and provide appropriate opt-out mechanisms.
Right to non-discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise your rights, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before fulfilling certain requests, which may require collecting additional information from you.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, to provide our services, to comply with legal and regulatory requirements, to resolve disputes, and to enforce our agreements. When personal information is no longer required, we will take reasonable steps to delete, de-identify, or anonymize it, consistent with our legal obligations and operational needs.

9. Third-Party Websites and Services

Our Site may contain links to third-party websites, services, or content that are not controlled by San Dog Scrubs. We are not responsible for the privacy practices, security, or content of such third parties. We encourage you to review the privacy policies of any third-party sites or services you visit.

10. Children’s Privacy

Our services and Site are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information as required by law.

11. Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of the State of California, without regard to its conflicts of law principles. Any disputes arising under or relating to this Privacy Policy or our handling of personal information will be subject to the exclusive jurisdiction of the state and federal courts located in San Diego County, California, to the fullest extent permitted by law.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us for Privacy Concerns

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us using one of the following methods:

Company name: San Dog Scrubs
Mailing address: [Insert Mailing Address], San Diego, CA [ZIP]
Email: [Insert Privacy Email Address]
Phone: [Insert Phone Number]

When you contact us, please provide sufficient detail so we can understand and respond to your request in a thorough and timely manner.